US airlines have demonstrated better service. Statistics concerning flight cancellations, delays and lost luggage showed signs of improvement compared to last year’s data. Additionally, the number of customer complaints regarding airline service has diminished. Airlines have cut the number of flights to adjust to the increasing gas prices and the current crisis. Therefore, the airline was able to better manage their activity. On-time flight arrivals show an improved rate of 83%. At Miami International Airport, 80% of flights arrived on time and 80.3% departed on time.
Hereunder are all the US carrier on-time arrival rates for the month of November:
Hawaiian: 89.59%
Southwest: 87.22%
Northwest: 86.75%
United: 85.51%
SkyWest: 85.11%
Pinnacle: 84.90%
American: 84.40%
Frontier: 83.65%
American Eagle: 83.52%
ExpressJet: 83.01%
JetBlue: 82.94%
US Airways: 81.98%
Alaska: 81.37%
Mesa: 81.31%
Continental: 80.73%
AirTran: 80.19%
Delta: 77.40%
Comair: 77.07%
Atlantic Southeast: 75.30%
All Airlines: 83.33%
